Vice President, Operations Corporate
Neal Williams has over 20 years of experience in the audiovisual industry. He joined American Audio Visual Center in 1996, after gaining experience within the industry in brands such as Hyatt, Hilton, Ritz-Carlton and Sheraton. Neal has developed his skills and expertise in all phases of Sales and Operational positions. A model of the advancement potential, Neal continues to grow and mentor others along their respective career paths, ensuring the culture of AAVC is strong and consistent with our commitment to our customers.
As Vice President of Operations, Corporate, Neal continues to build upon the principles of Extreme Customer Service, bringing his experience, skills, passion and commitment to this key role in serving our customers. He oversees a professional operational team which supports our company daily in the areas of sales, training, recruitment, career development, quality control, new-property implementation and continued operational support.
Neal's belief in the founding principles of American Audio Visual Center continue to inspire him to challenge himself and others to continue to keep and build upon our promise to deliver Extreme Customer Service every moment of every day.
Vice President of Operations
Todd Mullins joined American Audio Visual Center at the inception of the company in 1993. With only three employees at that time, Todd was involved in just about every facet of the company, from obtaining hotel contracts to taking orders and driving/setting equipment. As the company grew, so did its infrastructure. Todd's career path took him into operations as the VP of Warehouse Operations. His primary focus includes the development and growth of all warehouse operations to support our customers. This includes standardizing, implementing and streamlining new policies and procedures of operations to all other regional warehouses within the company.
Director of Software Development Corporate
Craig Reilly joined American Audio Visual Center in 2003 as Assistant Director of Audiovisual Services at the Fairmont Scottsdale. Craig started his career in the audiovisual industry in 1994, when he began working in hotels and convention centers in Providence, Rhode Island. After earning degrees in both Hotel Management and Information Science at Johnson & Wales University, Craig moved to Phoenix and began working at one of the Valley’s premier five-diamond resorts.
As American Audio Visual Center grew, so did the need for an expanded IT Department. Craig soon moved to the Corporate Headquarters as Assistant Director of Information Technology with an emphasis on Software Development. In addition to day-to-day IT support needs of the company, Craig has authored several programs that have been instrumental to AAVC's successful growth, including the proprietary Magnet Sales SystemTM.
Today, as Director of Software Development, Craig plays an integral role in keeping American Audio Visual Center on the forefront of technology.
Director of Sales & Production
Matt Laschen has a rich history producing live music, broadcast television and corporate events for over 20 years. His technical expertise, customer service skills and entrepreneurial spirit gives him a unique and creative business platform. Matt joined the American Audio Visual Center team in 1999 and has served as Director of Audio Visual Services at two five diamond resorts in Arizona. In 2005, he became Regional Director of Sales, Southwest Region and helped develop and expand AAVC's sales culture. When AAVC advanced into the Eastern United States in 2007, Matt was an instrumental part of our team as Director of Audio Visual Services at The Atlanta Marriot Marquis Hotel.
Matt now combines his expertise in the audiovisual, entertainment and hospitality industries with a passion for sales excellence to consistently deliver sales performance throughout the company. As Director of Sales and Production – Corporate, Matt oversees AAVC's sales efforts and systems with a strong belief and dedication to American Audio Visual Center’s Extreme Customer Service origins. Matt continues to grow AAVC’s sales culture and helps ensure our position as industry leaders by focusing on the future and challenging all of our associates to deliver innovation and new production technologies to our clients every day.
Director of Training & Implementation
Sam Imoe joined American Audio Visual Center in October of 1994. He has matured with the company, holding almost every position available from Driver/Tech, Warehouse Manager, Customer Service, Video Engineer and Sr. Project Manager for Hotel Technical Services. This is the path that has led him to his current position, Director of Training and Implementation – Corporate. He travels the world to ensure that the AAVC team members have the best technical, customer service and management skills available. His personal credo is “We have to find a way not to say No”. His passion for Extreme Customer Service, people and technology make him a perfect fit for AAVC.
Recruiting & Implementation Coordinator Corporate
Marty has over 15 years of experience in planning, implementation, and management of corporate programs. The majority of Marty’s service and experience has been with P.F. Chang’s China Bistro, Inc. assisting in the development of systems and programs to manage the employee benefits for 35,000+ employees. Prior to relocating to the Valley in 1996, Marty served in the United States Air Force which included a tour of duty in Riyadh, Saudi Arabia during Desert Storm. Marty is the President of the local Worldwide Employee Benefits (WEB) Network, a Board Member to the AZ Chapter Leukemia and Lymphoma Society, and remains involved as a volunteer with the P.F. Chang’s Rock ‘n’ Roll Marathon. Marty continues to be engaged in the community and committed to the well-being of others, as well as her personal goals.